Customer Service

Jaipur Custom Rugs

Hours
Jaipur’s corporate offices are open from 8:30 am to 5:30 pm Eastern Standard Time, every business day. Should you call outside these hours, please leave a message and someone will contact you on the next business day.
Contact Us
You can contact us at 888.676.7330 to speak with one of our customer service representatives between 8:30 am to 5:30 daily, EST time. You can also contact us with questions via email at: info@jaipurrugs.com
How to Order?
Catalog
• Includes true-to-the-product color photograph your entire collection.
• Multiple indexes allow you to shop by collection, design, color & category.
• It’s free to you. To order more, simply call: 886.676.7330
Online
• The entire selection at your fingertips around the clock.
• An easy way to shop discontinued and discounted styles.
Showroom
• Over 600 rugs on display, including new styles ready for launch.
• Show promotions include volume and shipping discounts, market exclusive pricing and giveaways.
Addressing Your Needs
We strive to provide the highest levels of customer service possible and respond to any questions or concerns you have in a timely manner. Please contact us at our toll-free number listed below to speak with one of our customer service representatives between  8:30 am to 5:30 daily, EST time. You can also contact us with questions via email at: info@jaipurrugs.com
Place your Order
To place an order, please fax a written purchase order to 404.351.2363 or email us your order to orders@jaipurrugs.com, so that we may accurately fulfill your request.